Terms and Conditions

1. Acceptance of Terms

By accessing or using Selftale (“the Service”), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, you are not authorized to use the Service.

2. Modification of Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised version. Your continued use of the Service constitutes your acceptance of the updated Terms.

3. Use of the Service

a. Eligibility

You must be at least 13 years old to use this Service. By using the Service, you represent that you meet this age requirement.

b. Account Creation

To access certain features, you may need to create an account. You agree to provide accurate information and keep your account details confidential. You are responsible for any activity that occurs under your account.

4. User-Generated Content

a. AI-Generated Images

By using the Service to create AI-generated images (“Content”), you acknowledge that the Service uses generative AI algorithms which may produce content similar to existing works. While Selftale makes every effort to ensure that generated content is unique, the Service cannot guarantee that the generated images do not inadvertently resemble or infringe upon third-party intellectual property (e.g., copyrighted images, trademarks, or likenesses).

b. User Responsibility

You are responsible for ensuring that content created via the Service does not infringe on third-party intellectual property rights. By using the Service, you agree to assume full liability for any legal issues related to intellectual property infringement.

5. Purchases and Dropshipping

a. Products

The Service allows users to print AI-generated images on merchandise (“Products”). These Products are fulfilled by third-party suppliers via a dropshipping model. By purchasing a Product, you acknowledge that:

  • Selftale does not hold inventory and is not responsible for the manufacturing of the Products.
  • Product quality, shipping, and fulfillment are handled by third-party suppliers, and Selftale has no control over these processes.
  • Any disputes, damages, or issues related to Products (including delivery times and product quality) should be addressed with the third-party supplier.

b. Shipping and Delivery

  • Shipping times may vary depending on the location of the supplier and your delivery address. Estimated delivery times provided by Selftale are for reference only and may not be accurate.
  • Delays may occur due to external factors (e.g., customs, shipping delays) that are beyond the control of Selftale.
  • You agree that Selftale is not responsible for delays or damages caused during shipping.

c. Returns, Refunds, and Replacements

Due to the custom nature of the Products, returns and refunds are limited:

  • Returns are only accepted for defective or damaged items. If you receive a damaged or defective Product, you must contact us within 7 days of receiving your order, providing details and photographic evidence of the defect.
  • Refunds for defective items are at the discretion of Selftale, and we may issue a replacement instead of a refund.
  • Refunds or replacements may take additional time due to third-party supplier processes. Selftale is not responsible for delays in processing returns or refunds.
  • Any refund requests for reasons other than defects (e.g., dissatisfaction with AI-generated images or incorrect orders caused by user input) will not be honored.

d. Third-Party Supplier Terms

You acknowledge that any purchase made through the Service is subject to the terms and policies of the third-party suppliers involved in the fulfillment process. Selftale is not responsible for any discrepancies between the supplier’s policies and the expectations of the user.

6. Data Collection and Privacy

a. Information We Collect

We collect personal information when you use the Service, including:

  • Account Information: Information you provide when creating an account, such as your name, email address, and payment details.
  • Content: Any AI-generated images and content you create or upload to the Service.
  • Usage Data: Information about how you interact with the Service, including device information, IP addresses, and browsing behavior.

b. Analytics and Cookies

We use Umami, a self-hosted, privacy-friendly analytics platform, to collect information about how users interact with the Service. Umami respects user privacy by not relying on third-party tracking services or using cookies.

c. How We Use Your Information

We use the collected information to:

  • Provide and improve the functionality of the Service.
  • Process transactions and manage orders.
  • Communicate with you about your account and orders.
  • Analyze usage patterns to enhance user experience and optimize Service features.
  • Display personalized content and marketing based on user behavior.

7. Sharing Information with Third Parties

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We share information with third-party suppliers who handle order fulfillment (e.g., dropshipping suppliers), payment processing, and customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
  • Legal Compliance: We may disclose your information if required by law, or to protect the rights, property, or safety of Selftale, our users, or others.

8. Prohibited Content and Activities

You agree not to:

  • Use the Service to create, upload, or distribute content that is illegal, harmful, threatening, abusive, defamatory, or obscene.
  • Scrape, crawl, or attempt to collect data from the Service or users without prior consent from Selftale.
  • Attempt to hack, reverse-engineer, or otherwise compromise the security, integrity, or functionality of the Service, servers, networks, or any other part of the system.
  • Use bots, scripts, or automated tools to interact with the Service in any way that violates these Terms or causes undue strain on the system.

9. Intellectual Property

All materials and content (excluding User Content) available on the Service, including the design, text, graphics, logos, and software, are the property of Selftale or its licensors and are protected by copyright and other intellectual property laws.

10. Indemnification

You agree to indemnify and hold harmless Selftale from any claims, damages, liabilities, or expenses arising from your use of the Service, your content, your violation of these Terms, or any third-party intellectual property infringement claims, including any issues related to third-party suppliers and dropshipping processes.

11. Termination

We may terminate or suspend your access to the Service at any time, without notice, for violating these Terms or for any other reason.

12. Governing Law

These Terms are governed by the laws of Greece.

13. Dispute Resolution

Any disputes shall be resolved through binding arbitration in Greece.

14. Contact Us

For questions, contact us at support@selftale.com.